Limits and SLAs - Javali Bridge

Item	Value
Minimum per remittance	[A DEFINIR em contrato]
Maximum per remittance	[A DEFINIR em contrato]
Daily limit per MSB	[A DEFINIR em contrato]
Sender limits (24h / 30d / 180d)	[A DEFINIR em contrato], per compliance level
Beneficiary limits (24h / 30d / 180d)	[A DEFINIR em contrato]
Credit line	[A DEFINIR em contrato]
Credit settlement term	[A DEFINIR em contrato]
Quote validity	[A DEFINIR em contrato]
Time from withdrawal to Pix credit	[A DEFINIR em contrato]
Support hours and response time	[A DEFINIR em contrato]
Webhook retry window	Up to 24 hours
Webhook signature tolerance	300 seconds

Items marked [A DEFINIR em contrato] are set in the commercial agreement between the MSB and LB Pay.

Checking limits

Limits apply at three levels. Values are in USD. Each window shows the limit, the amount used and the amount available.

Level	What is limited	Window	Where to check
Account	Minimum and maximum per remittance; total sent per day	Per remittance; current day	Limits → Account
Sender	Amount sent, by compliance level	Last 24 hours, 30 days and 180 days	Limits → Sender
Beneficiary	Amount received from all senders	Last 24 hours, 30 days and 180 days	Limits → Beneficiary

What you do

Check the sender’s status and the sender and beneficiary limits before requesting a quote, to avoid rejections at the withdrawal.

Service status

The platform status (operational, degraded or under maintenance) is available at any time, without authentication. During maintenance, new quotes are not available.